Refund Policy

We want you to be happy with every Bizzto order. If something isn't right, here's how refunds work.

Eligibility

• Requests must be made within 7 days of delivery
• Item must be unused, in original packaging, with tags/labels intact
• Proof of purchase (order number) is required

Non-Refundable Items

• Personal care and hygiene products once opened
• Items marked as final sale
• Products damaged due to misuse after delivery

How to Request a Refund

Email bizztomart@gmail.com with your order number and reason for the refund. Our team will confirm eligibility and share next steps within 2 business days.

Refund Processing

Once your returned item is received and inspected, approved refunds are issued to your original payment method (or as store credit for Cash on Delivery orders) within 5–10 business days.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement or full refund.